1j111 Privacy Policy
— Your Data, Handled with Care

1j111 collects personal data from players through several channels: directly via the registration form, through your ongoing use of the platform, and automatically through cookies and server logs. The following table summarises the categories of data we collect and the primary purpose for which each category is used.

Data Category	Examples	Primary Purpose
Identity Data	Full name, date of birth, gender, nationality	Account registration, KYC verification, age check
Contact Data	Email address, mobile number, city (e.g., Dhaka, Chittagong, Sylhet)	Account communication, support, marketing (if opted in)
Identity Documents	Bangladesh NID, passport, birth certificate	KYC / AML compliance, age verification
Financial Data	bKash/Nagad/Rocket account number, bank account details, transaction history	Processing deposits and withdrawals, fraud prevention
Technical Data	IP address, browser type, device model, operating system, session tokens	Platform security, duplicate account detection, analytics
Usage Data	Pages visited, games played, bet history, session duration, login timestamps	Service improvement, responsible gaming monitoring, fraud detection
Communications Data	Live chat transcripts, support emails, feedback submissions	Customer support, dispute resolution, quality assurance

1.1 Data We Do Not Collect

1j111 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, biometric data (other than where a government-issued ID document incidentally contains a photograph), or health information unless you voluntarily disclose it in the context of a responsible gaming self-exclusion or support request.

1.2 Data Provided by Third Parties

In some circumstances, 1j111 may receive personal data about you from third-party sources — for example, identity verification agencies used to confirm NID details, payment processors confirming the ownership of a bKash or Nagad account, or fraud-prevention services sharing risk signals. This data is used solely to fulfil the purpose for which it was obtained and is handled in accordance with this Privacy Policy.

1j111 processes your personal data only where there is a lawful basis to do so. The lawful bases we rely on are: fulfilment of the contract between you and 1j111 (i.e., providing the services you have signed up for), compliance with legal obligations (e.g., anti-money-laundering checks, age verification), your consent (e.g., marketing emails), and our legitimate business interests (e.g., fraud prevention, platform security, service improvement).

2.1 Account Management

We use your identity and contact data to create and maintain your 1j111 account, authenticate your login sessions, process your registration, and communicate important account-related information such as deposit confirmations, withdrawal updates, and security alerts.

2.2 Payment Processing

Your financial data is used to process deposit and withdrawal transactions through bKash, Nagad, Rocket, Upay, and Bangladeshi bank partners. We verify that the payment method belongs to the registered account holder to prevent fraud and comply with anti-money-laundering requirements.

2.3 Identity and Age Verification

1j111 is required to verify the identity and age of all players before processing a withdrawal or when risk indicators trigger a review. We use the identity documents you provide — Bangladesh NID, passport, or birth certificate — for this purpose only and do not retain copies beyond the period required by applicable compliance obligations.

2.4 Responsible Gaming

We monitor account usage data — including deposit frequency, session duration and bet volume — to identify signs of potentially problematic gambling behaviour. Where our responsible gaming algorithms flag a concern, a member of our player protection team may contact you to offer support resources, including deposit limit adjustments or voluntary self-exclusion options available on the Responsible Gaming page.

2.5 Marketing Communications

If you have given explicit consent, we may send you promotional emails or SMS notifications about 1j111 offers, BPL cricket betting promotions, seasonal bonuses (Eid, Pohela Boishakh) and new game releases. You may withdraw this consent at any time by contacting support at [email protected]. Withdrawal of marketing consent does not affect your ability to use the platform.

2.6 Fraud Prevention and Security

Technical data — including IP addresses, device fingerprints, and login patterns — is processed to detect and prevent fraud, duplicate account creation, unauthorised access, and abuse of promotional offers. This processing is carried out in 1j111's legitimate business interest and in the interest of other genuine players on the platform.

2.7 Analytics and Service Improvement

Aggregated and anonymised usage data is analysed to understand how players navigate the 1j111 platform, which game categories are most popular, and where technical or user-experience issues occur. This analysis informs product development decisions and helps us improve the overall quality of the service offered to players across Bangladesh.

1j111 does not sell, rent or trade your personal data. We share personal data with third parties only in the specific circumstances described below, and in each case only to the extent necessary for the stated purpose.

3.1 Payment Service Providers

To process your deposits and withdrawals, 1j111 shares the minimum necessary financial and identity data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa and Mastercard. These providers process payment data under their own terms of service and applicable financial regulations.

3.2 Identity Verification Partners

Where required for KYC compliance, 1j111 may share identity document data with third-party verification services. These partners are contractually obligated to process data solely for the purpose of identity verification and must maintain appropriate data security standards.

3.3 Game Software Providers

When you play a casino game provided by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi or another studio integrated into the 1j111 platform, certain technical data (such as your session token and game history) is shared with that provider to operate the game. Each provider operates under its own privacy notice, which is typically accessible within the game interface.

3.4 Legal and Regulatory Disclosure

1j111 may disclose personal data where required to do so by law, court order, or the request of a competent authority — for example, in the context of an anti-money-laundering investigation or a fraud inquiry initiated by a Bangladeshi financial institution or law enforcement body. In such cases, we disclose only the data specifically requested and within the scope permitted by law.

3.5 Business Transfers

In the event that 1j111 undergoes a merger, acquisition, or transfer of assets, player data may be transferred to the acquiring entity as part of that transaction. Any new data controller will be required to honour the commitments made in this Privacy Policy or notify players of any material changes before applying new processing terms.

1j111 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse how the site is used. A cookie is a small text file placed on your device by your browser when you visit a website. Cookies do not contain executable code and cannot access other files on your device.

4.1 Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential	Maintain your logged-in session, remember language preference, enable secure payment flows	Session / up to 24 hours
Functional	Remember game preferences, bet history display settings, responsible gaming limits you have set	Up to 30 days
Analytics	Understand aggregate traffic patterns, page load performance, most-visited game categories	Up to 12 months
Security	Detect suspicious login attempts, bot activity and duplicate account signals	Session / rolling 7 days

4.2 Managing Cookies

You can control or delete cookies through your browser settings. Most modern browsers allow you to block all cookies, accept only first-party cookies, or be notified before a cookie is stored. Please note that disabling essential cookies will prevent you from logging in to your 1j111 account or using core platform features. Disabling analytics cookies will not affect your ability to use the platform but may result in a less personalised experience.

4.3 Do Not Track

Some browsers transmit a "Do Not Track" signal. 1j111 currently does not alter its data collection practices in response to Do Not Track signals, as no universally accepted standard for interpreting these signals has been established. We will review this position as industry standards evolve.

Protecting the personal data of 1j111 players is a core operational priority. We maintain a comprehensive information security programme that incorporates technical and organisational measures designed to prevent unauthorised access, disclosure, alteration or destruction of player data.

5.1 Technical Measures

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers
• Encrypted storage for sensitive fields including passwords (hashed with bcrypt), NID numbers and payment account references
• Firewalls and intrusion detection systems monitoring for unusual access patterns in real time
• Regular penetration testing by independent security professionals to identify and remediate vulnerabilities
• Two-factor authentication available for player accounts and mandatory for all internal administrative access

5.2 Organisational Measures

• Access to player personal data is restricted on a strict need-to-know basis
• All 1j111 staff who handle personal data receive data protection training
• Third-party vendors who process data on behalf of 1j111 are subject to contractual data processing agreements
• Internal data handling procedures are reviewed and updated at least annually

5.3 Data Breach Response

In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, 1j111 will notify affected individuals promptly by email to the address registered on their account, providing details of the nature of the breach, the data categories affected, and the steps being taken to mitigate harm. We encourage all players to keep their registered email address current to ensure they receive any such notifications without delay.

1j111 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and compliance obligations. The retention periods below reflect both operational needs and the requirements of anti-money-laundering and responsible gaming regulations.

Data Category	Retention Period	Reason
Account registration data	Duration of account + 5 years after closure	AML compliance, dispute resolution
Identity verification documents	Duration of account + 5 years after closure	Regulatory KYC requirements
Transaction records	7 years from transaction date	Financial record-keeping obligations
Betting and game history	Duration of account + 3 years after closure	Dispute resolution, responsible gaming review
Customer support communications	3 years from last interaction	Quality assurance, complaint handling
Marketing consent records	Until withdrawal of consent + 1 year	Proof of consent basis for marketing
Server and security logs	90 days rolling	Fraud detection, security incident investigation

6.1 Deletion After Retention Period

Once the applicable retention period has elapsed and no legal hold is in place, 1j111 will securely delete or anonymise your personal data so that it can no longer be attributed to you. Anonymised data (from which all identifying information has been removed) may be retained indefinitely for statistical and analytical purposes.

As a 1j111 player, you have a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact our support team via live chat on the website or at [email protected]. We will respond to all valid requests within 30 days of receipt.

7.1 Right of Access

You have the right to request a copy of the personal data that 1j111 holds about you. Upon a verified access request, we will provide you with a summary of your data in a commonly used electronic format (typically PDF or CSV) within 30 days. There is no fee for a standard access request.

7.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may update basic contact details (email address, phone number, city of residence) directly via your account settings. For corrections to identity data (name, date of birth), please contact support with supporting documentation.

7.3 Right to Erasure

You may request that we delete your personal data where it is no longer needed for the purposes for which it was collected, where you withdraw your consent (and no other lawful basis applies), or where you believe we have processed it unlawfully. Please note that we may be required to retain certain data beyond your erasure request where legal obligations apply — for example, transaction records required for AML compliance cannot be deleted on request during the mandatory retention period.

7.4 Right to Restriction

In certain circumstances — for example, while a dispute about data accuracy is being resolved — you may request that we restrict our processing of your personal data. During a restriction period, we will store your data but not actively process it for any other purpose.

7.5 Right to Data Portability

You have the right to receive the personal data you have provided to 1j111 in a structured, commonly used, machine-readable format, and to request that this data be transmitted directly to another controller where technically feasible. This right applies to data processed on the basis of your consent or in fulfilment of a contract.

7.6 Right to Object to Marketing

You have the absolute right to object to the processing of your personal data for direct marketing purposes at any time. Once we receive a marketing objection, we will cease all marketing communications to you without delay. This does not affect transactional communications such as deposit receipts, withdrawal notifications and security alerts, which are required for account operation.

7.7 Rights Related to Automated Decision-Making

Some 1j111 systems use automated processes — including responsible gaming monitoring algorithms and fraud detection models — that may result in automated decisions affecting your account (for example, flagging an account for review or triggering a temporary transaction hold). You have the right to request human review of any automated decision that has a significant effect on you. Please contact support at [email protected] to initiate such a review.

8.1 Changes to This Privacy Policy

1j111 reviews and updates this Privacy Policy periodically to reflect changes in our services, applicable law, or industry best practice. When we make material changes — for example, introducing a new category of data processing or a new third-party sharing arrangement — we will notify registered players by email to the address on file and by posting a prominent notice on the 1j111 website for a period of at least 30 days before the changes take effect.

For non-material updates (such as clarification of existing language or correction of typographical errors), we will update the "Last updated" date at the top of this page without separate notification. We encourage you to review this Privacy Policy periodically to remain informed of how we protect your data.

8.2 Contacting 1j111 About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or the way in which 1j111 handles your personal data, please contact our data protection team:

• Email (plain text — not a link): [email protected]
• Live Chat: Available 24/7 at 1j111.bet
• WhatsApp (plain text — not a link): +880 1700 000000
• Response time: We aim to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6)

8.3 Complaints

If you are not satisfied with the way in which 1j111 has handled a privacy concern, you have the right to escalate your complaint through the appropriate channels. We will always attempt to resolve privacy complaints directly and promptly. Please provide as much detail as possible in your initial contact so that we can investigate and respond fully.